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FAQs

Our ingredients vary by product. To learn more, check out our individual product pages here: https://www.desitin.com/diaper-rash-products

To ensure your product continues to meet your needs, we recommend storing your DESITIN® at 68°F - 77°F (20°C to 25°C) in a cool, dry place. Be sure to protect your product from excessive heat or conditions that would cause it to freeze.

This is still the same product you know and love, just with a new name. Rapid Relief is now Daily Defense and is gentle enough to use at every diaper change.

The difference is in the level of the active rash-fighting ingredient, Zinc Oxide. While Daily Defense contains 13% Zinc Oxide, Maximum Strength contains 40% - the highest percentage available without a prescription. We recommend keeping both on hand – use the blue preventatively or at the first sign of pink, and the purple when the rash becomes more severe.

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Email Us

For comments, questions, and feedback about our products, please email us. Please note: our response time to email is typically between 48-72 hours.

Call Us

For an immediate response or to report an adverse event or a side effect from our products, please call us.

M–F 9:00am to 5:30pm EST

+1 800-720-3843

Teddy bear on the left, rattle on the right, text in the center: 'First choice of pediatricians in the diaper rash category. Comfort restored.'

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